New Client Info

Seeking help can be difficult.

At Compassionate Living Now, we want your first steps to be as easy and as welcoming as possible.

Seeking help can be difficult. At Compassionate Living Now, we want your first steps to be as easy and as welcoming as possible.

Step 1: Fill out our New Patient Contact Form. We ask for some basic information from you which allows us to match you with the therapist who has the skills to best assist you. If you have a specific therapist preference, you may include it here.

Step 2: Depending on availability, our intake coordinator will send your information to the therapist who best meets your needs. Please note that as of May 2026, we do not have in-person openings for new clients, though this is likely to change throughout the summer months. You are welcome to submit an inquiry, but note that we may not be able to accommodate your request for therapy at the time of submission. Limited telehealth spots remain.

Step 3: Compassionate Living Now is a paperless practice. Once you’ve scheduled your appointment, you will receive an email inviting you to the confidential client portal, where you will fill out the new patient intake paperwork. We ask that you complete these forms at least 48 hours prior to your first appointment so your therapist can be best prepared for your session. Note that your session cannot take place if paperwork is not completed and you will be asked to reschedule.

That’s it!

Intake Session: $170

Subsequent 60-minute sessions: $150

See below for Equity Pricing and Sliding Scale information.

For clients choosing to use insurance, you are charged the contracted rate for your provider (most often lower than private pay).  We bill your insurance directly and you are responsible for any co-pays at the time of service. As a courtesy, we check your benefits prior to your first appointment. Note that this is not a guarantee of coverage and you are ultimately responsible for any fees not covered by your insurance.

NOTE ABOUT COUPLES/FAMILY THERAPY: Couples and family therapy is rarely covered by insurance due to insurance policies regarding medical necessity. 

We accept the following insurance plans:

  • Anthem Blue Cross Blue Shield: note we are not approved providers for Anthem Essentials Plans
  • United Health Care/UMR/Optum
  • CareSource Marketplace plans

Insurance plans we do not accept:

  • Aetna (out of network benefits may apply)
  • Anthem Pathways Essentials (Anthem Marketplace Plans)
  • Carelon Behavioral Health
  • Cigna (out of network benefits may apply)
  • Medicaid/Hoosier Care Connect/Healthy Indiana Plans/Hoosier Healthwise
  • Medicare Advantage Plans
  • SIHO

In service to the values of Equity and Inclusion, Compassionate Living Now offers Sliding Scale fees for therapy and Equity Pricing for groups, workshops, and other offerings.

Sliding Scale fee for therapy services offers a tiered pricing structure based on Federal Poverty Scale. We use the Federal Poverty Scale to accomplish transparency in our rates and to reduce any barriers to accessing treatment. At present, we are able to offer up to 10% of our therapy appointments at sliding scale. Compassionate Living Now supports this by paying therapists their full rate, while charging clients the reduced fee, respecting our therapist’s right to equitable pay. 

Equity pricing is pricing for services that acknowledges that people do not have equal access to goods and services. It looks to address unequal access through a tiered system of pricing, increasing access for persons who might not otherwise be able to afford an opportunity. It also invites those with more resources available to them, to pay it forward by paying more than the actual cost of the offering. 

It can often be difficult to know where we fall in the spectrum of economic abundance or scarcity. Some very smart and ethical women have developed guidelines for figuring out where you might fit in an equitable pricing structure. Click here to learn more. 

 

Payment is due at the time of service. Clients of Compassionate Living Now are required to keep a valid payment card in our secure system. We accept VISA, MasterCard, American Express, and Health Savings Account and other debit cards.

We want you to get the treatment you need, and we understand things happen.

Cancellations due to emergency circumstances or illness do not incur any fee. Non-emergency cancellations made less than 24 hours in advance will incur a $100 fee.

To begin the new client onboarding process, go here:

New Client Contact Form


We welcome the opportunity to join you on your unique journey toward health and well-being.